Terms of service

We answer calls that you forward to us, collect the caller’s details, contact the people on your on-call list according to the emergency rules you set, and send you a summary of each call with a recording and transcript.

Get Missed Jobs is not a substitute for 911 or for a gas, electric or water utility’s emergency line. When a caller describes a situation that may endanger someone, we tell them to contact emergency services. We can’t guarantee that your technicians will answer or respond.

The service starts with a [14–30]-day pilot. The one-time setup fee is [PILOT_PRICE]. After the pilot, the service continues month to month at [MONTHLY_PRICE] unless you cancel before the pilot ends.

[CONFIRM: billing date, payment method, included call volume, overage charges, taxes, late payments, setup fee refund policy.]

There is no long-term contract. You can cancel any time by contacting us at [EMAIL]. [CONFIRM: notice period and whether the current month is prorated.] You can stop calls reaching us at any time by turning off forwarding on your phone line.

• Give us accurate information about your services, hours, emergency rules and on-call contacts, and tell us when they change.
• Set up and maintain call forwarding on your phone line.
• Make sure your technicians agree to be contacted by us.
• Use the service in line with applicable laws, including laws on call recording and consumer contact.

• Answer forwarded calls and follow your emergency rules as configured.
• Not change your phone setup, forwarding or on-call list without your approval.
• Handle caller data as described in our privacy policy.
• [CONFIRM: uptime or service commitments, if any.]

You own the caller information and recordings created for your business. We process them to provide the service, as described in our privacy policy.

[LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES: to be drafted by counsel. Should address missed or dropped calls, carrier outages, errors in transcription or summaries, and technician non-response.]

These terms are governed by the laws of the State of [STATE].

We’ll email you at least [X] days before material changes take effect.

[EMAIL], [US PHONE], [US MAILING ADDRESS — street], [City], [ST] [ZIP].